What the buyer wrote
Provision of a contact centre management solution to support the delivery of efficient and high-quality customer services across the Council.
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- COV - Contact Support Centre
- How they are buying
- Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
- Type
- services
- Where
- in the West Midlands
- Kind of work
- Technology and digital
Who the buyer named
The buyer published a contact address on this notice.