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Critical Communications Infrastructure Framework

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What the buyer wrote

The Police and Crime Commissioner for West Yorkshire (PCC) has identified a need to replace the below listed technology and have elected to establish a framework for a period of 5 years for the North East Police & Fire Services. It is intended that the framework will be established with one strategic partner to configure, implement and support the full end-to-end solution. The following systems are to be replaced/introduced: 1. Integrated Communication Control System (ICCS) 2. Telephony infrastructure (Critical Telephony) 3. Call recording system 4. Customer Relationship Management (CRM) system 5. Ongoing support and maintenance for legacy systems when the current support expires 6…

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Details

What the buyer calls it
Critical Communications Infrastructure Framework
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
services
Work starts
2 Apr 2020
Work ends
2 Apr 2025

Who the buyer named

Katrina Hearson was the named contact on this notice.

katrina.hearson@southyorks.pnn.police.uk