What the buyer wrote
The objective of this project is to consolidate the two existing CRM's (MS Dynamics and Lagan - currently used as a knowledge management system), as well as deliver a customer platform. The customer platform consist of webforms, customer accounts, integration to back office system and enterprise telephony.
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- CRM and Customer platform replacement
- How they are buying
- Advertised, shortlist firstSuppliers applied to be considered, and the buyer picked who went on to bid.
- Type
- services
- Work starts
- 7 Jun 2020
- Work ends
- 7 Jun 2022
- Kind of work
- Technology and digital
Who the buyer named
Mr Aaron John was the named contact on this notice.