What the buyer wrote
Provision of a 3-year original equipment manufacturer (OEM) service agreement for the Thermo Fisher Scientific (FEI UK Ltd.) Talos Arctica Cryogenic Electron Microscope (Serial Number 09950877, commissioned Sept/2020) and associated cryogenic electron microscopy equipment. The agreement provides comprehensive manufacturer-backed support, including remote diagnostics and technical support as the first stage of fault assessment (same day within hours), followed where required by escalation to on-site physical inspection (48-hour response), troubleshooting, emergency repair support and corrective maintenance by manufacturer-certified service engineers. The contract includes a targeted response …
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Awarded to
Details
- What the buyer calls it
- Cryo-EM Talos Arctica Service Contract
- How they are buying
- Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
- Work starts
- 6 Oct 2026
- Work ends
- 7 Oct 2029
- Where
- in London
Who the buyer named
The buyer published a contact address on this notice.