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Customer complaints service to the Warm Front scheme

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What the buyer wrote

This is a time limited appointment of Carillion Energy Services (CES) to provide a limited service to the Department of Energy and Climate Change to handle any complaints from existing customers under the UK Government’s Warm Front Scheme which has now closed. The Warm Front Scheme was Government’s primary tool for improving the homes of households in or at risk of fuel poverty in England. It provided a range of energy efficient heating and insulation measures to private sector households in receipt of certain income related benefits and living in properties that were poorly insulated. The scheme closed to new applicants in 2013. CES is the existing scheme manager, having been appointed in 2…

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Awarded to

Carillion£517.2kends (31 Mar 2016)

Details

What the buyer calls it
Customer complaints service to the Warm Front scheme
How they are buying
The buyer did not say
Type
services
Work starts
24 Mar 2015
Work ends
31 Mar 2016

Who the buyer named

The buyer published a contact address on this notice.

James.Steel@decc.gsi.gov.uk