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The Crier

Customer Data Enhancement

Southern Water ServicesservicesFramework
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What the buyer wrote

Southern Water will shortly be going to market for Customer Data Enhancement services. This will likely be a 4 year contract with an option to extend for a further 4 years. Region/Network - Southern Water's region covers Kent, Sussex, Hampshire and Isle of Wight. The services the Service Provider will be asked to provide are as listed below: - Continuous management of Southern Water’s (SW) Household Void property portfolio. - comparison of household property and customer data between SW and other Water Only Companies in SW’s operating region. - Annual exercise designed to reduce Bad Debt - Continuous review of SWs property and customer data which has been subject to Home Move tra…

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Details

What the buyer calls it
Customer Data Enhancement
How they are buying
Advertised, then negotiatedThe buyer talked terms with bidders rather than taking fixed offers.
Type
services
Framework
Yes: joining it lets you bid for call-offs without a new tender each time

Who the buyer named

The buyer published a contact address on this notice.

Sourcing.Team.Procurement@southernwater.co.uk