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The Crier

Customer data, satisfaction and insight

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What the buyer wrote

This task will provide advice, support and analysis from industry leading customer experience experts to help launch and embed the Strategic and 2019-20 Customer plans with a cultural change engagement approach.

Bid for this and lost? There is a short window in which the decision can be questioned.

Awarded to

Arup£75kends (31 Mar 2020)

Details

What the buyer calls it
Customer data, satisfaction and insight
How they are buying
Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
Type
services
Work starts
12 May 2019
Work ends
31 Mar 2020

Who the buyer named

The buyer published a contact address on this notice.

Dafydd.Church@highwaysengland.co.uk