What the buyer wrote
HM Land Registry (HMLR) serves a diverse customer base which has, or acts for others which have, interests in land and property. The organisation receives both requests for information (to read information from the Land Register) and registration applications (to create or change the Land Register). These requests are in high volumes, with 100,000 information requests per day (mostly automated and on line) and 20,000 registration applications per day. There are 24m registered title holders in England and Wales and HMLR's customer base comprises 12,000 businesses and a much larger number of citizens. Requirements HMLR is commissioning a piece of work to; • assess the extent to…
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Awarded to
Details
- What the buyer calls it
- Customer Experience Mapping
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 1 Jan 2018
- Work ends
- 30 Jun 2018
- Kind of work
- Marketing, advertising and communications
Who the buyer named
Philip Harwood-Stone was the named contact on this notice.