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The Crier

Customer Experience Platform

Norfolk County CouncilEast of Englandservices
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What the buyer wrote

The Council has procured a SaaS solution to unify and simplify its customer experience platform, thereby reducing the need for interfaces and making it easier and more cost efficient to manage and develop. This platform includes a contract management solution and an email marketing solution.

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Details

What the buyer calls it
Customer Experience Platform
How they are buying
Advertised, then negotiatedThe buyer talked terms with bidders rather than taking fixed offers.
Type
services
Where
in the East of England

Who the buyer named

Julie Ward was the named contact on this notice.

julie.ward@norfolk.gov.uk