Customer Experience Solution & Employee Engagement Solution
What the buyer wrote
Delivery of a Customer Experience Solution and an Employee Engagement Solution. The agreement will be split into lots and applications are invited for one or both lots. Lot 1 - Customer Experience Solution which will allow DCC to capture and measure customer feedback Lot 2 - Employee Engagement Solution which will allow DCC to capture and measure employee feedback in key areas to assess employee engagement levels.
Details
- What the buyer calls it
- Customer Experience Solution & Employee Engagement Solution
- How they are buying
- Advertised, then negotiatedThe buyer talked terms with bidders rather than taking fixed offers.
- Type
- services
- Lots
- 2
- Where
- in Wales
- Kind of work
- Data, analytics and AI
Who the buyer named
The buyer published a contact address on this notice.