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The Crier

Customer Personas and Expectations Research

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What the buyer wrote

CCWater wishes to increase customer satisfaction with CCWater's complaint handling, especially with satisfaction with the overall service and satisfaction with speed of service. Additional information: Documents are available via the Bravo Solutions e-tendering platform. URL given below. All bids and communications must be submitted through this portal.

Details

What the buyer calls it
Customer Personas and Expectations Research
How they are buying
Quotes from a few suppliersThe buyer approached a small number directly rather than advertising it.
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
21 Nov 2019
Work ends
2 Mar 2020

Who the buyer named

The buyer published a contact address on this notice.

procurement@ccwater.org.uk