Customer Relationship Management “Contract Module” Software Development
What the buyer wrote
The Business Growth Hub uses a Customer Relationship Management (CRM) System in order to manage its client contact, recording all engagement, actions and activity with clients who are recipients of our ERDF funded business support services. The "Contract Module" is specifically designed to manage ERDF-funded projects which enable the Business Growth Hub to effectively manage its obligations under each funded contract. At the operational level, service specific CRM functionality is required to facilitate delivery, assist with performance management and manage evolving funder contractual obligations. Examples of service specific functionality includes expanded data capture requirements for t…
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Awarded to
Details
- What the buyer calls it
- Customer Relationship Management “Contract Module” Software Development
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 23 Oct 2016
- Work ends
- 10 Feb 2017
- Kind of work
- Technology and digital
Who the buyer named
Nick Batty was the named contact on this notice.