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Customer Relationship Management (CRM)

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What the buyer wrote

This contract is to engage a specialist CRM provider to develop and implement a solution to enable improvements to the way CSHR manage customer (candidate and vacancy holder) communications and performance reporting.

Bid for this and lost? There is a short window in which the decision can be questioned.

Awarded to

squiz UK Ltd£348.8kends (12 Jan 2019)

Details

What the buyer calls it
Customer Relationship Management (CRM)
How they are buying
Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
13 Jan 2017
Work ends
12 Jan 2019

Who the buyer named

Emma Lawson was the named contact on this notice.

emma.lawson@cabinetoffice.gov.uk