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Customer Relationship Management (CRM) Programme – System Implementation and Support Partner

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What the buyer wrote

An Implementation and Support Partner is needed to assist English Heritage in its delivery of a new Customer Relationship Management (CRM) application and associated technologies. English Heritage is undertaking this procurement in accordance with the Public Contracts Regulations 2015 (as amended) and will use the Competitive Dialogue (CD) award procedure. Details of this process can be found in the EHTX Descriptive Document - CRM Competative Dialogue which has been uploaded for this opportunity.

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Awarded to

Details

What the buyer calls it
Customer Relationship Management (CRM) Programme – System Implementation and Support Partner
How they are buying
Advertised, then negotiatedThe buyer talked terms with bidders rather than taking fixed offers.
Type
services

Who the buyer named

The buyer published a contact address on this notice.

kevin.churchill@english-heritage.org.uk