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Customer Service Transformation Programme

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What the buyer wrote

This is a learning and development contract and contract no. 1 'Transforming customer Service, People Management and leadership in stations', of 2 contracts.

Bid for this and lost? There is a short window in which the decision can be questioned.

Awarded to

Interact£675kends (5 May 2020)

Details

What the buyer calls it
Customer Service Transformation Programme
How they are buying
Advertised, shortlist firstSuppliers applied to be considered, and the buyer picked who went on to bid.
Type
services
Work starts
4 May 2014
Work ends
5 May 2020

Who the buyer named

The buyer published a contact address on this notice.

CommercialCoE@TfL.gov.uk