What the buyer wrote
Peabody is seeking to appoint a customer research partner through the Government Commercial Dynamic Purchasing System (DPS) RM6216 – Research and Insights to deliver customer feedback and perception research services. The successful provider will be responsible for delivering Peabody's annual Tenant Satisfaction Measures (TSM) Overall Customer Satisfaction Survey and a programme of monthly transactional surveys across key service areas. The TSM survey is a regulatory requirement and must be conducted in accordance with the methodology and requirements prescribed by the Regulator of Social Housing. For more information about this opportunity, please visit the eSourcing portal at: https://www…
Details
- What the buyer calls it
- Customer Survey Research Partner
- How they are buying
- Advertised, then negotiatedThe buyer talked terms with bidders rather than taking fixed offers.
- Type
- services
Asking a question
Anouska Herman is the named contact on this notice. Questions close 28 Oct 2026, 23:59 GMT.
Above threshold you will be asked for a PPON and a share code when you bid. Getting one takes about half an hour, once.