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"Dare to Care" customer experience programme

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What the buyer wrote

Design, development and roll out of phased customer experience training. Phased delivery to April 2026 to ensure all front line colleagues are trained. Value of both phases £309,000

Bid for this and lost? There is a short window in which the decision can be questioned.

Awarded to

In2Action Limited£309kends (1 Apr 2026)

Details

What the buyer calls it
"Dare to Care" customer experience programme
How they are buying
Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
Work starts
30 Mar 2025
Work ends
1 Apr 2026
Where
in London

Who the buyer named

Tim Stockford was the named contact on this notice.

tim.stockford@southeasternrailway.co.uk