Delivery of the European Consumer Centre Services (ECCS)
What the buyer wrote
BEIS has awarded a contract to Chartered Trading Standards Institute to continue delivery of the ECCS from July 2019 to December 2020. The ECCS runs a website and phone helpline providing information and advice to UK consumers looking to access a service or services from a trader based in another Member State. Consumer advisors, with wide knowledge of consumer rights legislation, provide advice and information to consumers on cross-border issues, by phone and email. It is provided in accordance with the Services Directive 2006/123/EC. The contract covers the cost of running the service only. The ECCS provides: general information on the requirements applicable in other Member States in rela…
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Awarded to
Details
- What the buyer calls it
- Delivery of the European Consumer Centre Services (ECCS)
- How they are buying
- Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 30 Jun 2019
- Work ends
- 31 Dec 2020
- Kind of work
- Website design and development
Who the buyer named
Ian Graffy was the named contact on this notice.