DfE Consumer Council - Provision, Implementation, Configuration and Support of a Customer Relationship Management System
What the buyer wrote
The Consumer Council wishes to implement a new Complaints Relationship Management (CRM) System. The Contractor will be required to provide a solution that meets the needs of the organisation in order to manage its statutory complaints function. The Client will also require on-going maintenance, support services and user licences. The aim is to procure, install and migrate to a CRM solution that provides a robust and flexible complaints management system that will support the effective and efficient management of user information. The Client is therefore seeking to appoint a Contractor to deliver, implement, support and maintain a new complaints management system and provide customisation as …
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Awarded to
Details
- What the buyer calls it
- DfE Consumer Council - Provision, Implementation, Configuration and Support of a Customer Relationship Management System
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Where
- in Northern Ireland
Who the buyer named
SSDAdmin.CPDfinance-ni.gov.uk was the named contact on this notice.