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The Crier

Digital Customer Engagement Services

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What the buyer wrote

GovDelivery Communications Cloud - Professional Package service used to issue emails to customers on behalf of HMRC - this includes SA reminders and is also used to communicate with customers about key events.

Bid for this and lost? There is a short window in which the decision can be questioned.

Awarded to

Granicus LLC£216.2kends (30 Jun 2021)

Details

What the buyer calls it
Digital Customer Engagement Services
How they are buying
Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
30 Jun 2020
Work ends
30 Jun 2021

Who the buyer named

Regina Roseff was the named contact on this notice.

regina.roseff@hmrc.gsi.gov.uk