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The Crier

Digital Engagement Platform

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What the buyer wrote

Acquisition of a Digital Engagement Platform to support HMRC's customer engagement strategy

Bid for this and lost? There is a short window in which the decision can be questioned.

Awarded to

Nuance Communications Ireland Limited£2.2mends (18 Sep 2020)

Details

What the buyer calls it
Digital Engagement Platform
How they are buying
Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
Type
services
Work starts
18 Sep 2019
Work ends
18 Sep 2020

Who the buyer named

Michelle Walker was the named contact on this notice.

michelle.walker@hmrc.gsi.gov.uk