What the buyer wrote
As an organisation Bromford are committed to providing safe and secure homes for our tenants. This includes our most vulnerable tenants housed in our Bromford schemes. Bromford provides housing to older people and others with additional needs in both a specialist scheme-based setting and within its mainstream housing. A disproportionate lack of digital engagement and much greater levels of isolation within this group means they are one of the most difficult with whom to meet our own customer service aspirations and the expectations around two-way tenant engagement as set out by The Regulator of Social Housing. Altertacall already provide an analogue "OK each day" service to 1299 Bromford …
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Details
- What the buyer calls it
- Digital Enhanced Housing Management
- How they are buying
- Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
- Type
- services
- Kind of work
- Professional services, Housing management and repairs
Who the buyer named
Yauheniya Vidal was the named contact on this notice.