Digital Outcomes Solutions Framework
What the buyer wrote
A digital outcomes partner with an expert in designing services for the digital age to: i) deliver significant efficiency savings ii) redesign services to be customer centric/relevant to the districts changing needs iii) redesign services to be digitally enabled/improve customer satisfaction, and iv) assist in developing an internal culture and skill set. The Council needs to make savings, increase efficiency and also meet the expectations of the districts citizens in delivering services which are centered around their needs. It wishes to take an agile service design approach to transformation in order to make significant and accelerated progress to meet these key aims. this work w…
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Awarded to
Details
- What the buyer calls it
- Digital Outcomes Solutions Framework
- How they are buying
- Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 2 Apr 2018
- Work ends
- 31 Oct 2019
- Kind of work
- Technology and digital, Management consultancy
Who the buyer named
Alan Parsons was the named contact on this notice.