Digital Place for Local Public Services - Customer Experience Program
What the buyer wrote
3-year contract. The Council are seeking a Customer Experience Programme (CEP). The initiative aims to enhance service delivery, improve customer interactions, and achieve operational efficiencies.
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- Digital Place for Local Public Services - Customer Experience Program
- How they are buying
- Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
- Type
- services
- Where
- in the North West
- Kind of work
- Technology and digital
Who the buyer named
Andrew Vincent was the named contact on this notice.