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The Crier

Direct Routing (Replacement of Openscape PBX to Teams Telephone System)

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What the buyer wrote

Currently SCC have an on prem PBX (Openscape) and SBC located at our main office (County hall). Calls are currently delivered into the PBX via a 150-sip channel connection from our current supplier (BT). Outbound calls are routed via 60 ISDN30 channels. Calls to and from branch sites are routed over the WAN. Staff working from home connect via VPN to the telephony system to make and receive calls. SCC roadmap is to move most of the IT service into the cloud. SCC have already the moved most of its IT service into Microsoft Azure cloud services. SCC are currently using Microsoft Teams for chat and internal calling and are now looking to use it for external DDI calling. SCC have already purcha…

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Details

What the buyer calls it
Direct Routing (Replacement of Openscape PBX to Teams Telephone System)
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
4 Jan 2021
Work ends
3 Jan 2024

Who the buyer named

Bill Warden was the named contact on this notice.

bwarden@somerset.gov.uk