Documents Imaging and Management ICT System (Revs & Bens)

Cheshire West and Chester Council aims to be an excellent Authority, providing easy to use digital technology for residents whilst still supporting our most vulnerable customers. This procurement is in line with our vision to be the best, through securing complementary, integrated systems and easy to use self- service tools for a great customer experience. The Transactional Service Centre (TSC) - Assessment Centre and Billing & Debt are procuring a document imaging and management system to manage documents relating to Revenues and Benefits. In addition to these business areas we would require the same solution for managing documents relating to other areas of the TSC. The document manage…

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