East West Rail Customer Experience Development Procurement
What the buyer wrote
In order fulfil the East West Railway Company's (EWR Co) strategic aim of setting a new benchmark for customer experience, EWR Co. has appointed a third-party supplier to assist in the development of a customer strategy and proposition from construction through to end state operation.
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- East West Rail Customer Experience Development Procurement
- How they are buying
- Advertised, shortlist firstSuppliers applied to be considered, and the buyer picked who went on to bid.
- Type
- services
- Work starts
- 2 Jun 2020
- Work ends
- 3 Jun 2023
- Kind of work
- Research, evaluation and insight
Who the buyer named
The buyer published a contact address on this notice.