EMu Support and Maintenance 5-year agreement
What the buyer wrote
Required goods: Maintenance renewal from Axiell Services or works: EMu Support and Maintenance Cost for 5 years: £60,034.48 (ex. VAT) Supply: Axiell to supply support and maintenance to the Royal Armouries for EMu via online customer service portal, service desk telephone. The scope of services to be provided under this 5-year agreement shall include, but not be limited to, the following: Software Updates and Upgrades: Provision of all applicable EMu software updates and upgrades released during the contract period, including associated documentation and installation support. Support via Service Desk (Hornbill) or Telephone/Teams: Responsive and reliable support services delivered through th…
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Awarded to
Details
- What the buyer calls it
- EMu Support and Maintenance 5-year agreement
- How they are buying
- The buyer did not say
- Where
- in Yorkshire and The Humber
- Kind of work
- IT support and managed services
Who the buyer named
Katia Giovannini was the named contact on this notice.