What the buyer wrote
The Financial Ombudsman Service has a requirement for 2 training providers to support the delivery of enhanced customer service training initiatives. The primary focus will be for call handling training; with further requirements for other customer service related training e.g. persuading and influencing. These events may be delivered as standalone workshops, or part of a development programme at our London and Coventry locations.
Details
- What the buyer calls it
- Enhanced customer service training
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 16 Jun 2019
- Work ends
- 31 May 2021
- Kind of work
- Workforce training and development
Who the buyer named
The buyer published a contact address on this notice.