What the buyer wrote
The University undertook a discovery assignment during March to May 2019, focused on documenting a high-level business case for implementing an enterprise wide Customer Relationship Management (CRM) system to engage and manage the entire student lifecycle. The primary objective of the exercise was to assess what successful outcomes could be achieved in the short term and the longer term from any future deployment. The scope of this assignment did include high level understanding of the existing operational environment and most importantly, identify at a high-level, options currently available to realise short term wins and longer-term benefits. The assignment provided evidence to the Uni…
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Awarded to
Details
- What the buyer calls it
- Enterprise CRM for Recruitment & Admissions
- How they are buying
- Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
- Type
- services
- Work starts
- 5 Apr 2020
- Work ends
- 20 Jul 2020
- Kind of work
- Technology and digital, Management consultancy
Who the buyer named
Alice Mashford was the named contact on this notice.