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ESC20145 - Home Truths

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What the buyer wrote

As part of the Research function we offer energy innovators and other customers access to a panel of respondents in order to obtain consumer feedback. The main reason why the panel has been built is the lack of, accessible or publicly available, end user, customers "behind the meter" information. If organisations are developing new products and services, the customer needs to be at the heart of their thinking, or at the very least be taken into consideration. Historically we have used a combination of software packages as the panel has grown and the internal and external requirements have developed. Initially the Consumer Insight team "piggy backed" the marketing communications software to …

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Details

What the buyer calls it
ESC20145 - Home Truths
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
20 Mar 2020
Work ends
31 Mar 2023

Who the buyer named

Jim Owen was the named contact on this notice.

procurement@es.catapult.org.uk