ESNEFT3327 Liberty Converse CX (Digital & Voice Edition)
What the buyer wrote
The Care Coordination Centre (CCC) is the 24-hour, 7-day single point of access for community services across East and West Suffolk. It manages high volumes of telephone calls and electronic referrals and coordinates access to a wide range of community services, including Integrated Neighbourhood Teams, REACT services and specialist community services across both East and West Suffolk.
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- ESNEFT3327 Liberty Converse CX (Digital & Voice Edition)
- How they are buying
- Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
- Type
- services
- Kind of work
- Technology and digital
Who the buyer named
philip.harman@esneft.nhs.uk was the named contact on this notice.