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Expert Advice on Assessing Customer Valuations

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What the buyer wrote

We require expert advice on assessing companies' evidence on customer valuation techniques such as stated preference willingness to pay, revealed preference willingness to pay, experiments, behavioural economic approaches, data from day-to-day contacts etc. Companies will use these techniques to support their business plan proposals for the 2019 price review (PR19). We expect the suppliers to set out what good looks like for these customer valuation techniques, which will involve some consideration of their limitations as well as their strengths. We will use this expert advice to inform our development of the initial assessment plan (IAP) tests that involve assessing companies' evidence …

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Awarded to

ICF Consulting Services Ltd£32.6kends (29 Mar 2018)

Details

What the buyer calls it
Expert Advice on Assessing Customer Valuations
How they are buying
Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
26 Feb 2018
Work ends
29 Mar 2018

Who the buyer named

The buyer published a contact address on this notice.

mailbox@ofwat.gsi.gov.uk