What the buyer wrote
City College Plymouth IT team has decreased in size in recent months due to efficiency savings at the college and, at times, is no longer able to support all the systems at times of sickness, leave or when the team is overloaded. The College is therefore looking for a local company to (a) provide a 4th level support for remote break-fix type activities and (b) provide onsite support to backfill as needed. The significance of the 1 hour timeframe is to allow for someone to get onto the site should be they needed in an emergency. The College is looking at an initial one year contract.
Details
- What the buyer calls it
- External IT Support
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- goods
- Work starts
- 1 Feb 2019
- Work ends
- 31 Jan 2020
Who the buyer named
Carol Williams was the named contact on this notice.