What the buyer wrote
Bottomline Technologies currently provides a bureaux service to the Council, enabling the processing of BACS payments. The existing contract is a rolling agreement that is nearing expiry, and the Council now needs to secure a more cost-effective and robust contractual arrangement. While exploring alternative providers is an option, switching would have a significant impact on resources and could introduce substantial technical challenges. This may result in delays or disruptions to payments to suppliers and residents, ultimately affecting the delivery of essential Council services. Therefore, any change would create disproportionate operational risks.
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Awarded to
Details
- What the buyer calls it
- FIN032 - PTX Bacs Subscription Service
- How they are buying
- Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
- Where
- in the North East
Who the buyer named
The buyer published a contact address on this notice.