First Group Service Desk Managed Service Procurement Tender
First Rail Holdings Limitedservices
What the buyer wrote
The proposed solution seeks to integrate Service Desk services more closely with one Service Desk team who will be the single point of contact for FirstGroup staff, internal support groups and other suppliers. Our solution will also deploy a common IT Service management toolset across the Group, across existing third-party services and in house teams; and at the same time provide cost efficiencies that generate year-on-year cost savings.
Details
- What the buyer calls it
- First Group Service Desk Managed Service Procurement Tender
- How they are buying
- Advertised, shortlist firstSuppliers applied to be considered, and the buyer picked who went on to bid.
- Type
- services
- Kind of work
- Transport and fleet, IT support and managed services
Who the buyer named
Jonathan Lindley was the named contact on this notice.