Fixed Line Voting; IVR & MSDC
What the buyer wrote
The BBC is looking for suppliers to provide the telecommunications services and infrastructure for premium and non-premium rate promotions via interactive voice response (IVR), mobile short dial codes (MDSCs), or live call-handling. These will be either on the supplier’s own platform with appropriate overflow where necessary or by use of mass-calling platforms. The fully managed service will include securing and maintaining numbers, testing, providing a support team to include account management and technical support, escalation and contingency plans, agreement of work orders and any project-specific special terms (if appropriate), data management and financial reconciliation, financial and…
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Details
- What the buyer calls it
- Fixed Line Voting; IVR & MSDC
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- goods
- Lots
- 2
- Framework
- Yes: joining it lets you bid for call-offs without a new tender each time
- Kind of work
- IT support and managed services
Who the buyer named
The buyer published a contact address on this notice.