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The Crier

Forsta Plus

JiscSouth West
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What the buyer wrote

Multimodal survey software that allows: • survey data collection across different modes (online and telephone) • advanced survey questionnaire design including complex routing • multimodal operation (CAWI and CATI) in real time • CATI queue management • API to integrate data transfer with internal system • technical support and trouble shooting Forsta Plus SaaS experience measurement, data analytics, and insights. 820,000 units over 2 years. Premium emails up to 800,000 per month. 245 CATI interviewer seats. A UK1 was published on 26th May 2026 https://www.find-tender.service.gov.uk/Notice/049003-2026 A UK5 was published on 29th July 2026 https://www.find-tender.service.gov.uk/Notice/071760…

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Details

What the buyer calls it
Forsta Plus
How they are buying
Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
Where
in the South West

Who the buyer named

Claire Forkner was the named contact on this notice.

procurement@jisc.ac.uk