Framework Agreement for the Provision of a Management Service for Domestic Repairs and Adaptations

The Framework has appointed a principal contractor to act as managing agent in order to secure suitable contractors to deliver the full range of domestic building trades.To be able to act as an agent for residents, the Council needed to be able to call on a range of reliable contractors across the building services spectrum. We have to be able to offer choice to residents, and ensure that the contractors have the right skills, are affordable and are trustworthy so they can work in vulnerable peoples' homes. Contractors must be very customer focused, flexible and accommodating of the needs of vulnerable people when working in their homes. The Council have put a Management Service in place th…

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