What the buyer wrote
The Home Office acting through UK Visas and Immigration (UKVI) is the Authority procuring FES (UK). UKVI's strategic ambition for FES (UK) is to create a streamlined, digitised and accessible application service, whilst offering a choice for customers in how they experience that service and facilitate opportunities to generate revenue that align with customer demand. UKVI's ambition is to move, where appropriate, to a self-service, digital experience for all parts of the application process. UKVI believes that there is a role for a commercial supplier in achieving this ambition within the UK and particularly to diversify the offer, deliver efficiency and enhance the customer experience. The …
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Awarded to
Details
- What the buyer calls it
- Front End Service
- How they are buying
- Advertised, then negotiatedThe buyer talked terms with bidders rather than taking fixed offers.
- Type
- services
- Work starts
- 12 Apr 2019
- Work ends
- 30 Nov 2021
- Kind of work
- Cloud, hosting and infrastructure
Who the buyer named
Steven Ho was the named contact on this notice.