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Fujifilm - Maintenance and support services for 75 home reporting laptop

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What the buyer wrote

Maintenance and support services for 75 home reporting laptops “(the”Hardware”)” Comprehensive telephone/email/remote & on-site support. Includes all parts, labour & travel. Telephone/email response within 1 hour, remote (if connection available) within 4 hours. On-site response (if required) best effort within 16 business hours. Subject to SLA. Includes 1 x half yearly on site PC health checks, monitor calibration, IPEM QA checks & report.

Bid for this and lost? There is a short window in which the decision can be questioned.

Details

What the buyer calls it
Fujifilm - Maintenance and support services for 75 home reporting laptop
How they are buying
Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
Work starts
10 Apr 2025
Work ends
31 Mar 2026
Where
in the East of England

Who the buyer named

James Anderson was the named contact on this notice.

james.anderson@nnuh.nhs.uk