Furniture for Norwich City Council's customer contact centre
What the buyer wrote
Norwich City Council has a busy customer contact centre (based at City Hall, Norwich, NR2 1NH) welcoming around 100,000 customer per annum. Customers visit the contact centre to access a wide variety of services including housing advice, parking, council tax, housing benefits, planning etc. The existing contact centre is to be adapted to form one large hall in which the various departments within the council will conduct business with their customers. The emphasis of the re-designed contact centre will be for customers to benefit from either 'self-service' or if preferred an appointment based system to meet "face to face" with council staff. The contact centre layout is to be remodell…
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Awarded to
Details
- What the buyer calls it
- Furniture for Norwich City Council's customer contact centre
- How they are buying
- Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
- Type
- goods
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 9 Jul 2018
- Work ends
- 31 Aug 2018
- Kind of work
- Office supplies, furniture and equipment
Who the buyer named
The buyer published a contact address on this notice.