What the buyer wrote
The Authority wants to appoint a supplier who can work with us to deliver customer service training and potentially other learning interventions that supports achievement of our customer service strategy and delivers cultural change. This training will be delivered to members of staff who work on the Parliamentary Estate. The Authority's starting point will be to develop and deliver a core workshop that compliments the roll out of the Compliments, Complaints or Comments (CCC) Project. We are seeking a provider who is able to work in partnership with us, to refine and adapt methods and content to meet our needs as the CCC Project develops and who can potentially suggest new me…
Details
- What the buyer calls it
- FWK1116-Provision of Customer Services Training
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 1 Jul 2018
- Work ends
- 1 Jul 2022
- Kind of work
- Workforce training and development
Who the buyer named
Parliamentary Procurement & Commercial Service Commercial Servi was the named contact on this notice.