FWoW Connections Portal - Phase 1 additional costs
What the buyer wrote
In 2020 during the FWoW Connections project it was identified that an online self-serve portal would benefit both the connections team but also our connections customers by improving the time it takes to raise and complete a quotation or job. It would also improve the overall customer experience because customers would have access to real time information about their application status. TPoint have built the majority of the functionality in the portal. This notice is for for some additional costs to implement Phase 1 of the portal for go live.
Bid for this and lost? There is a short window in which the decision can be questioned.
Details
- What the buyer calls it
- FWoW Connections Portal - Phase 1 additional costs
- How they are buying
- Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
- Type
- services
- Where
- in Yorkshire and The Humber
- Kind of work
- Technology and digital
Who the buyer named
Rebecca Rowley was the named contact on this notice.