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GAP001/2018 Tees Valley - Provision of mobile phone & online payment system for parking charges

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What the buyer wrote

Four Tees Valley Authorities, Middlesbrough Council, Stockton Borough Council, Hartlepool Borough Council and Redcar and Cleveland Borough Council wish to jointly appoint a supplier for the provision of a system that enables secure payment for parking by Interactive Voice Response (IVR) phone line, mobile application or the internet. The service provider will supply information to each of the four Authorities in order to facilitate a parking enforcement operation and will provide customer support as well as various administration duties including, but not limited to; arranging refunds, reporting on financial performance and operational performance. Middlesbrough Council is administering th…

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Details

What the buyer calls it
GAP001/2018 Tees Valley - Provision of mobile phone & online payment system for parking charges
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
31 May 2018
Work ends
31 May 2023

Who the buyer named

Stephen Snaith was the named contact on this notice.

Ian_featherstone@middlesbrough.gov.uk