GB-Houghton Regis: Customer Services Centre Consultancy Support
Aldwyck Housing Groupservices
What the buyer wrote
Consultancy support to assist Aldwyck Housing Group establish a single Customer Services Centre (CSC). The project will have two stages. The first stage will involve undertaking a comprehensive review of our current contact centres and, within six weeks, produce a detailed report with recommendations for the future structure for the single CSC. The second phase of the project will outline the actions required, and timescales, to implement the agreed structure. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers w…
Details
- What the buyer calls it
- GB-Houghton Regis: Customer Services Centre Consultancy Support
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 14 Sep 2017
- Work ends
- 31 Mar 2018
- Kind of work
- Management consultancy
Who the buyer named
Brett Collins was the named contact on this notice.