GB-London: Payment Service Provider

The Victoria and Albert Museum ("V&A") wishes to appoint a payment service provider to provide a managed payment service across the Museum to process online and offline card transactions including retail, ticket sales, membership sales, donations, and other transactions. As an exempt charity, the V&A charity generates income both directly and through a wholly-owned subsidiary. Both entities have a multi-channel sales platform, with sales made onsite, online and by phone. Annually, approximately 600k transactions to the value of £20m are processed each year. In recent years the Museum has invested in a number of systems to enhance the customer experience: the Galaxy ticketing s…

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