GB-LowestoftLowestoft: Cefas RFQ for the Provision of Service Desk Software
What the buyer wrote
The Cefas Service Desk provides an IT support service to internal and external customers (and wishes to procure a new/replacement Service Desk support solution/suite to support the logging and escalation of incidents and requests for services. The existing system has been an essential tool for both resolving customer queries and reviewing the performance of Cefas IT services for both internal and external customers in the past, however Cefas would like to take advantage of advancements in new technology and software solutions available and are looking for a cloud based solution, aligned to the ITIL framework which integrates with our existing infrastructure (including Microso…
Details
- What the buyer calls it
- GB-LowestoftLowestoft: Cefas RFQ for the Provision of Service Desk Software
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 31 Jan 2018
- Work ends
- 1 Apr 2021
- Kind of work
- Software development, IT support and managed services
Who the buyer named
The buyer published a contact address on this notice.