GB-Stoke on Trent: Provision of a Customer Service Event
What the buyer wrote
Stoke on Trent City Council has a range of Front Facing service areas within the Resources Directorate consisting of around 300 members of staff. This covers staff in Revenues and Benefits, Financial Assessments, Customer Services (Council Call-Centre), Libraries The Council wishes to appoint an external facilitator to design and deliver an energetic and interactive ‘Customer Service Event’ for this cohort of staff to focus on the achievement of the following key objectives:- • Work with residents to make our towns and communities a great place to live. • Support all our residents to fulfill their potential regardless of vulnerability. • A commercial council, fit for purpose, driving …
Bid for this and lost? There is a short window in which the decision can be questioned.
Details
- What the buyer calls it
- GB-Stoke on Trent: Provision of a Customer Service Event
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Work starts
- 20 Jun 2016
- Work ends
- 22 Jun 2016
- Kind of work
- Cyber security, Workforce training and development
Who the buyer named
Kirsty Fairbanks was the named contact on this notice.