GB-Trent: Provision of a Customer Service Event
Stoke-on-Trent City Councilservices
What the buyer wrote
Stoke on Trent City Council has a range of Front Facing service areas within the Resources Directorate consisting of around 300 members of staff. This covers staff in Revenues and Benefits, Financial Assessments, Customer Services (Council Call-Centre), Libraries The Council wishes to appoint an external facilitator to design and deliver an energetic and interactive ‘Customer Service Event’ for this cohort of staff to focus on the achievement of the following key objectives:- • Work with residents to make our towns and communities a great place to live. • Support all our residents to fulfill their potential regardless of vulnerability. • A commercial council, fit for purpose, driving …
Details
- What the buyer calls it
- GB-Trent: Provision of a Customer Service Event
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 1 May 2016
- Work ends
- 4 May 2016
- Kind of work
- Cyber security, Workforce training and development
Who the buyer named
Kirsty Fairbanks was the named contact on this notice.